Privacy Policy

Last Updated: January 7, 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Delurk mobile application ("App"). Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the App, including:

• Email address
• Profile information (such as avatar images)
• App names you create or register
• User generated content, including but not limited to: text posts, claps, and any other content you create, share, or upload
• Any other information you choose to provide

2.2 Information Automatically Collected

When you access or use the App, we automatically collect:

• Device information (operating system, device type, device ID)
• Usage data (interaction with app features, time spent in app)
• IP address
• App performance data
• Crash reports

2.3 Third-Party Data Collection

Our App uses third-party services that may collect information:

Analytics Services

We use analytics services to understand app usage and improve user experience. These services collect usage patterns, feature interaction data, device information, session duration, and navigation paths.

Crash Reporting Services

We use crash reporting services to identify and fix technical issues. These services collect stack traces, device information, operating system details, app version, and crash circumstances.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the App
• Improving user experience
• Sending administrative emails
• Analyzing app performance
• Fixing technical issues
• Preventing fraud and abuse
• Complying with legal obligations

4. Data Storage and Security

4.1 Data Storage

• User avatars are stored on secure cloud servers
• Analytics data is stored by our third-party providers
• Crash reports are retained for technical analysis

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your information, including regular security assessments, access controls, and secure data backup procedures.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with analytics providers, crash reporting services, cloud storage providers, and email service providers.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests from public authorities.

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Control app permissions (mic access, push notifications)

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy and updating the "Last Updated" date.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

10. Data Retention

We retain your information for as long as your account is active, as needed to provide services, as required by law, or as necessary for legitimate business purposes.

11. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

12. California Privacy Rights

California residents may have additional rights regarding their personal information under the CCPA.

13. Cookie Policy

Our App may use "cookies" or similar technologies to enhance user experience. You can control cookie settings through your device settings.

14. Contact Information

If you have questions about this Privacy Policy, please contact us by email: hello@delurk.app

15. Your Consent

By using the App, you consent to our Privacy Policy and agree to its terms.

16. Severability

If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions will continue in full force and effect.